Terms and Conditions
This page outlines the legal framework that governs player activity at Cleobetra. Before registering, depositing, or claiming any promotion, Australian players should review the key rules that apply to account management, bonus usage, withdrawals, and platform conduct. The conditions below summarise the main points. For complete details, consult the full documentation available at Cleobetra official site.
Account Eligibility and Registration
Players must be at least 18 years old to register. Cleobetra operates under an Anjouan Gaming licence, reference OGL/2024/842/0350. Accounts are limited to one per person, household, IP address, and payment method. Duplicate or fraudulent registrations may result in account closure and forfeiture of funds.
Residents of restricted jurisdictions cannot open accounts. The platform excludes players from the United States, United Kingdom, Netherlands, Sweden, Denmark, Malta, Russia, China, and several other regions. Full details appear in the restricted countries list during sign-up.
Deposits, Withdrawals, and Verification
The minimum deposit is AU$30 for most methods, with some crypto options starting at AU$15. Withdrawals require a minimum of AU$20, and daily limits are capped at AU$8,100. All payout requests are subject to verification and finance checks. Funds may be held until KYC documents are approved.
Accepted documents include a valid passport or driver’s licence, a utility bill or bank statement dated within 6 months, and proof of the payment method used. Withdrawals typically follow the same method as the original deposit. If that method is unavailable, an alternative verified payout option may be requested.
- Complete account registration and email verification.
- Submit KYC documents before requesting a withdrawal.
- Meet all wagering requirements on active bonuses.
- Request a payout through the cashier section.
- Wait for finance review, which may take up to 3 business days.
Bonus Terms and Wagering Conditions
The welcome package offers up to AU$1,500 plus 350 free spins across the first three deposits. Wagering is set at 35x the deposit and bonus combined. Free spin winnings carry a 40x turnover requirement. Players have 10 days to complete wagering.
Maximum bet during bonus play is AU$7.50. Exceeding this limit may void bonus funds and associated winnings. Deposits made via Skrill or Neteller do not qualify for the welcome offer. Cashback promotions require 1x wagering, while sports bonuses follow different rollover rules.
Responsible Gambling and Account Limits
Cleobetra provides tools for managing play, including deposit limits, session limits, cooling-off periods, and self-exclusion options. Players can access these features through the account dashboard. Support staff are available 24/7 via live chat or email at support@cleobetra.com.
Temporary account locks may be applied after multiple failed login attempts. Players who suspect unauthorised access should contact support immediately. For more information about player protection, visit Cleobetra contact us.
General Conduct and Platform Rules
Abuse of promotions, collusion, or use of automated software may result in account suspension. The platform reserves the right to void bets placed in error or outside normal market conditions. All games are provided by licensed studios such as Play’n GO, Relax Gaming, and Evolution, and operate under RNG or certified live dealer standards.
By using the platform, players agree to these conditions. Terms may be updated periodically. Continued use of the site after changes constitutes acceptance of the revised rules.