Responsible Gaming

Cleobetra operates under Anjouan Gaming licence OGL/2024/842/0350 and maintains a structured approach to player welfare. The platform provides tools designed to help users manage their gambling activity in a transparent manner. This page outlines the responsible gaming framework available to players from Australia and explains how each feature works.

Player Protection Tools at Cleobetra

The casino Cleobetra offers several self-management options accessible through the account dashboard. These tools allow players to set personal boundaries before issues develop.

Deposit Limits

Players can set daily, weekly or monthly deposit caps starting from AU$15. Once a limit is active, the system blocks deposits that exceed the chosen threshold. Limits can be decreased immediately but increases require a cooling-off period before taking effect.

Session Limits

Time-based controls let users define how long a single gaming session can last. When the set duration ends, the platform displays a notification and pauses activity. This feature helps maintain awareness of time spent on the site.

Reality Checks

Periodic pop-up reminders display session duration and net results at intervals selected by the player. These notifications interrupt play briefly and provide a moment to reassess continued activity.

Cooling-Off Periods

Short-term breaks ranging from 24 hours to several weeks are available. During a cooling-off period, login remains possible but promotional emails stop and bonus offers become unavailable.

Self-Exclusion

Players who need a longer break can request self-exclusion for periods of six months, one year or permanently. During exclusion the account is locked, marketing communications cease and reopening requires a formal review process.

How to Activate Responsible Gaming Features

1. Log in to the account on the official site.
2. Navigate to the profile or settings section.
3. Select the responsible gambling menu.
4. Choose the tool and configure the preferred limit or duration.
5. Confirm the selection and save the changes.

All adjustments take effect immediately for decreases. Increases or removals follow a mandatory waiting period to prevent impulsive changes.

External Support Resources

Cleobetra encourages players who experience difficulty controlling their gambling to seek external assistance. Recognised organisations offering free and confidential support include:

• Gambling Help Online at gamblinghelponline.org.au
• Gamblers Anonymous Australia
• Lifeline Australia on 13 11 14

Support staff available via live chat or email at support@cleobetra.com can also provide guidance on activating account restrictions.

Underage Gambling Prevention

Access to real-money games is restricted to individuals aged 18 years or older. KYC verification requires government-issued identification such as a passport or driver licence before withdrawals are processed. Accounts suspected of belonging to minors are suspended pending review.

Fair Play and Transparency

Games supplied by providers like Play’n GO, Relax Gaming and Evolution use certified random number generators or live dealer streams monitored for integrity. Players can review RTP values and game rules within each title before wagering. For more information on platform policies, visit the Cleobetra about us page.

Commitment to Safer Gambling

Responsible gaming remains central to the platform’s operating standards. The combination of deposit controls, session management and self-exclusion options gives players practical tools to stay in control. Players are encouraged to set limits early, take regular breaks and contact support whenever assistance is needed.